TERMS AND CONDITIONS
Please READ Carefully by purchasing this product you (herein referred to as “Client”) agrees to the following terms stated herein.
Mental Health Policy
THE CODDE GROUP LLC dba Restored Minds (herein referred to as “Company” and Matthew Codde (herein referred to as “Consultant or Coach”) are not providing health advice, medical diagnoses, or mental health services.
The client understands Matthew Codde (herein referred to as “Consultant”) and THE CODDE GROUP LLC dba Restored Minds (herein referred to as “Company”, is not acting as a doctor, psychotherapist, or psychiatrist. Client understands that Consultant has not promised, shall not be obligated to, and will not; (1) procure or attempt to procure individual medical or psychological guidance for Client; (2) act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy;
Coach Matthew Codde is a licensed mental health professional in the state of California. However, Matthew Codde only provides coaching services to clients of THE CODDE GROUP LLC dba RESTORED MINDS. Coaching is not a substitute or alternative for mental health counseling, psychoanalysis or examination, or other mental health services. Do not delay diagnosis or treatment. Do not postpone appointments, go without or adjust medications, or otherwise rely on coaching as a substitute or alternative for mental health care.
AT THIS POINT, MATTHEW CODDE NO LONGER PRACTICES AS A LCSW. MATTHEW CODDE NO LONGER HAS A CLINICAL PRACTICE. MATTHEW CODDE OPERATES SOLEY AS A COACH AND CONSULTANT.
Matthew Codde no longer operates as a licensed health care provider and does not engage in patient diagnosis or the practice of medicine of any kind.
In the event the coach deems, in the coach’s sole discretion, that coaching is not appropriate for you, coach will notify you of the termination of the coaching relationship. Coach is unable to provide therapy services to you.
As a licensed mental health professional, coach will provide certain therapy-style documents to you at the start of the coaching relationship, although therapy will not be provided. These documents are intended to explain how certain aspects of a mental health setting may carry over to the coaching relationship.
For example, while coaching is not subject to any privilege, coach does strive to keep communications confidential. However, there are certain instances, usually pertaining to self-harm or harm to others, that coach will abide by mandatory reporting rules typical of mental health settings.]
Coach does not provide letters for ongoing court cases or other purposes.
The Company, The Company’s Employees, and The Consultant assume no responsibility for any circumstances arising out of the use, abuse, interpretation, or application of any information supplied on this website or in our programs. You understand and acknowledge that you are in the best position to evaluate how our information will impact your personal set of circumstances, including known and unknown risks. If you use or rely upon our information, you acknowledge that you do so voluntarily.
To be clear, the content of this website is meant solely for informational and educational purposes and is not meant to substitute any advice provided by medical professionals. If you suspect that you are facing mental-health-related problems, you are strongly encouraged to seek professional help from a licensed professional in your area.
While The Company endeavors to keep the information up to date and correct, it makes no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the content or the information or related graphics (collectively ‘information’) contained on the website for any purpose. Any reliance you place on the website and such information is therefore strictly at your own risk.
Users of The Company’s website are cautioned that this site is not intended to provide treatment for any specific condition. Users of this website are strongly encouraged to call or see a mental health professional with any related questions. Users of this website should never disregard or delay mental health advice or treatment based on something they may have read on this website.
Our role is to support and assist you in understanding your mental health and learning tools that can potentially aid in helping you in your recovery, but your success depends on your own effort, commitment, and personal application.
The application of the principles outlined here may vary from person to person and you accept the risk that your results may be different. We cannot and do not guarantee that you will attain a particular result.
Do not disregard professional advice or delay seeking professional advice because of information you have read on this website or received from us.
The information I supply is not a substitute for proper medical care by a physician, psychotherapist, or psychiatrist who can provide appropriate exams, treatment, diagnoses, and care recommendations.
Do not self-diagnose. Do not stop taking any medications without speaking to your physician or health care professional. If you have or suspect that you have a medical problem, contact your health care provider promptly.
In no event will The Company be liable for any loss or damage of any kind, sort or nature arising out of, or in connection with, your use or reliance of the Website or any of the information contained in the Website. Any reliance you place on any information in the Restored Minds Website is therefore strictly at your own risk.
THE CODDE GROUP LLC dba “RESTORED MINDS” (herein referred to as “Company”) agrees to provide the Programs, “Taking Back Control”, “Taking Back Control PLUS+”, and “Taking Back Control Intensive Coaching” (herein referred to as “Programs”) identified in the online commerce shopping cart. Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program.
The normal fee for the Taking Back Control Program is $997.00. The normal fee for the Taking Back Control Plus Program is $2,500.00. The normal fee for the Taking Back Control Intensive Coaching Program is $7,000.00. Occasionally, the company offers discounted promotions, along with different payment plan options in which case the payments may differ from the normal price.
METHODS OF PAYMENT
If the client joins the program, the Client authorizes the Company to charge the Client’s credit card or debit card.
We want you to be satisfied with your purchase but we also want you to give your best effort to apply all of the strategies of the program.
We offer a 30-day conditional refund period for your initial purchases of our digital program Taking Back Control
In the event that you decide your purchase was not the right decision, within 30 days of enrollment, contact our support team at [email protected] and let us know you’d like a refund by the 30th day at 11:59 PST. You must provide us with documentation that you went through program and completed the assignments.
We will NOT provide refunds for the Coaching Programs which include Taking Back Control PLUS + and Taking Back Control Intensive Coaching.
After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete or utilize the program.
All refunds are discretionary as determined by The Comnpany. To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: [email protected]
The Company respects the Client’s privacy and insists that the Client respects the Company’s and Program Participants (herein referred to as “Participants”). Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Program participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the forum or otherwise. The client agrees not to use such confidential information in any manner other than in discussion with other Participants during Program. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties will keep Confidential Information in the strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss, and theft. The client agrees not to violate the Company’s publicity or privacy rights. Furthermore, Client will NOT reveal any information to a third party obtained in connection with this Agreement or Company’s direct or indirect dealings with Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. Additionally, the Consultant will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this product you agree that if you violate or display any likelihood of violating this session the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.
NO TRANSFER OF INTELLECTUAL PROPERTY
The Company’s program is copyrighted and original materials that have been provided to Client are for Client’s individual use only and a single-user license. Client is not authorized to use any of Company’s intellectual property for Client’s business purposes. All intellectual property, including Company’s copyrighted program and/or course materials, shall remain the sole property of the RM. No license to sell or distribute Company’s materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary, and belongs solely and exclusively to the Company, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with the Company. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Company will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.
The program is developed for strictly educational purposes ONLY. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. The company makes no representations, warranties or guarantees verbally or in writing. The client understands that because of the nature of the program and the extent, the results experienced by each client may significantly vary. The client acknowledges that as with any business endeavor, there is an inherent risk of loss of capital and there is no guarantee that the Client will reach their goals as a result of participation in the Program. Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. The company assumes no responsibility for errors or omissions that may appear in any program materials.
INDEPENDENT CONTRACTOR STATUS
Nothing in this Agreement is to be construed as creating a partnership, venture alliance, or any other similar relationship. Each party shall be an independent contractor in its performance hereunder and shall retain control over its personnel and the manner in which such personnel performs hereunder. In no event shall such persons be deemed employees of the other party by virtue of participation or performance hereunder.
In the event that any cause beyond the reasonable control of either Party, including without limitation acts of God, war, curtailment or interruption of transportation facilities, threats or acts of terrorism, State Department travel advisory, labor strike or civil disturbance, make it inadvisable, illegal, or impossible, either because of unreasonable increased costs or risk of injury, for either Company to perform its obligations under this Agreement, the Company’s performance shall be extended without liability for the period of delay or inability to perform due to such occurrence.
If any provision of this Agreement is held by to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.
LIMITATION OF LIABILITY. The client agrees they used Company’s services at their own risk and that Program is only an educational service being provided. Client releases Company, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releasees”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs. The client accepts any and all risks, foreseeable or unforeseeable. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of Company’s services or enrollment in the Program. The company assumes no responsibility for errors or omissions that may appear in any of the program materials.
The Parties agree and accept that the only venue for resolving such a dispute shall be in the venue set forth hereinbelow. The parties agree that they neither will engage in any conduct or communications with a third party, public or private, designed to disparage the other. Neither Client nor any of Client’s associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its programs, members, owner directors, officers, Affiliates, subsidiaries, employees, agents or representatives.
The client may not assign this Agreement without the express written consent of the Company.
The company may modify the terms of this agreement at any time. All modifications shall be posted on the RM’s website and purchasers shall be notified.
The company is committed to providing all clients in the Program with a positive Program experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program Community guidelines, is difficult to work with, impairs the participation of the other participants in the Program or upon violation of the terms as determined by Company. The client will still be liable to pay the total contract amount.
Client shall defend, indemnify, and hold harmless Company, Company’s officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the product(s), excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or willful misconduct by Company, or any of its shareholders, trustees, affiliates or successors. Client shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. The client recognizes and agrees that all of the Company’s shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of the Company. In consideration of and as part of my payment for the right to participate in RM Programs, the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge RM and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students taking part in the training in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releasees”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from my participation in the Programs.
RESOLUTION OF DISPUTES
If not resolved first by good-faith negotiation between the parties, every controversy or dispute relating to this Agreement will be submitted to the American Arbitration Association. All claims against Company must be lodged within 100-days of the date of the first claim or otherwise be forfeited forever. The arbitration shall occur within ninety (90) days from the date of the initial arbitration demand. The parties shall cooperate to ensure that the arbitration process is completed within the ninety (90) day period. The parties shall cooperate in exchanging and expediting discovery as part of the arbitration process. The written decision of the arbitrators (which will provide for the payment of costs) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or a decree in equity, as circumstances may indicate. In disputes involving unpaid balances on behalf of Client, Client is responsible for any and all arbitration and attorney fees.
In the event that a dispute arises between the Parties for which monetary relief is inadequate and where a Party may suffer irreparable harm in the absence of an appropriate remedy, the injured Party may apply to any court of competent jurisdiction for equitable relief, including without limitation a temporary restraining order or injunction.
Any notices to be given hereunder by either Party to the other may be effected by personal delivery or by mail, registered or certified, postage prepaid with return receipt requested. Notices delivered personally shall be deemed communicated as of the date of actual receipt; mailed notices shall be deemed communicated as of three (3) days after the date of mailing. For purposes of this Agreement, “personal delivery” includes notice transmitted by fax or email. Email: support[at]restoredminds[dot]com. This Agreement shall be binding upon and inure to the benefit of the parties hereto, their respective heirs, executors, administrators, successors and permitted assigns. Any breach or the failure to enforce any provision hereof shall not constitute a waiver of that or any other provision in any other circumstance. This Agreement constitutes and contains the entire agreement between the parties with respect to its subject matter, supersedes all previous discussions, negotiations, proposals, agreements and understandings between them relating to such subject matter. This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America.
Online Community Rules and Etiquette:
To ensure the best possible experience for all community members, we have established some basic guidelines for participation.
We understand that the world and our members are becoming more social and connecting online. As such we encourage all to participate in our private online community. By participating in our Private Online Community, you agree that you have read and will follow these rules and guidelines in order to make this a supportive and productive group for everyone.
We will take action when we see someone violating these guidelines. Sometimes that just means giving someone a warning; other times it means revoking certain privileges or accounts entirely. We request that all community members report behavior that violates our guidelines to [email protected]
By logging onto the community, you are considered to be in agreement with the terms and conditions listed above.
LIVE TRAINING CALLS
BY UTILIZING AND RECEIVING COACHING SERVICES FROM THE CONSULTANT MATTHEW CODDE AND EMPLOYEES OF THE COMPANY, YOU AGREE TO AND ACCEPT THE FOLLOWING DISCLAIMER. IF YOU DO NOT AGREE TO AND ACCEPT THE FOLLOWING DISCLAIMER, YOU ARE NOT AUTHORIZED TO RECEIVE COACHING SERVICES FROM MATTHEW CODDE.
The services provided by Matthew Codde include Individual Consulting & Coaching, Group Consulting & Coaching, Tele-coaching, Live Q&As, and written communication on topics decided jointly with you, The Client. The purpose of coaching is to develop and implement strategies to help you reach personally identified goals and personal satisfaction.
Coaching may address specific personal challenges, targeted behavioral change, life balance, job performance and satisfaction, or general conditions in The Client's life and relationships. Coaching utilizes personal strategic planning, values clarification, brainstorming, motivational interviewing, and other counseling and consulting techniques.
Coaching Overview; Client Responsibility
Coaching involves a willing relationship between the client (You) and the coach/consultant (Matthew Codde) in which the client provides information, the coach listens to the client, and the coach reflects information back to the client. Coaching is intended to be informational and educational for the client and to provide information, support, empowerment, and encouragement for the client’s goals and decisions based on information provided by the client. The client is fully and solely responsible for all information provided to the Coach, all information reflected back to the client by the Coach, and all client decisions, actions, or inactions resulting from or relating to the Coaching experience.
The client will indemnify and hold harmless The Company, The Coach, and The Company’s employees, affiliates, representatives, successors, and assigns from any claims, liability, costs or expenses in connection with any mentoring services, information, or materials.
The Company and The Coach do not guarantee or warrant any particular outcome, result, or success of coaching, and expressly disclaims any such guarantee or warranty.
Risks and Benefits of Coaching
Not a Substitute for Medical, Legal or Other Advice
Coaching services are not a substitute for medical, psychological, psychiatric, wellness, therapeutic, or other diagnoses, care, counseling, advice, or treatment. Coaching Services and the information on the Restored Minds website are not a substitute for legal, personal, religious, spiritual or other types of evaluation, therapy, counseling, advice or representation. You should independently assess any decisions, actions or inactions resulting from or relating to the Website or Coaching experience based on medical, psychological, psychiatric, religious, personal, or other advice as applicable.
Defining Roles: The Difference Between Therapy and Coaching
Therapy, also called counseling or psychotherapy, is a long-term process in which a client works with a healthcare professional to diagnose and resolve problematic beliefs, behaviors, relationship issues, feelings and sometimes physical responses. The idea behind therapy is to focus on past traumas and issues to change self-destructive habits, repair and improve relationships and work through painful feelings. In this sense, therapy focuses on the past, on introspection, and analysis.
Behavioral Coaching is a process that may be long-or-short-term. In coaching, a client works with a coach who may (or may not) also be a healthcare professional in order to clarify goals and values, identify personal obstacles to success, and challenge problematic behaviors in order to achieve desired results. It takes the client’s current starting point as an acceptable neutral ground and is more action-based from that point onward.
Although there are some similarities between Coaching and Psychotherapy, I, as The Coach, will not conduct psychotherapy with my coaching clients. Coaching and psychotherapy are different modalities, and it is important that you as The Client understand the differences between them. Although both Coaching and psychotherapy utilize knowledge of human behavior, motivation, behavioral change, and interactive counseling techniques, there are major differences in the goals, focus, and level of professional responsibility. I, The Coach, adopt The International Coach Federation’s definition of coaching quoted in part which is as follows: Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life.
In each meeting, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action. Coaching accelerates the client’s progress by providing greater focus and awareness of choice. Coaching concentrates on where clients are now and what they are willing to do to get where they want to be in the future. Coaches recognize that results are a matter of the client’s intentions, choices and actions, supported by the coach’s efforts and application of the coaching process.
You can expect that I, your Coach, will be honest and direct, asking straightforward questions and using challenging techniques to help you move forward. You are expected to evaluate your own progress; and, if the coaching is not working as you wish, you should immediately inform me, your Coach, so that we can both take steps to correct the problem. As with any human endeavor, coaching can involve feelings of discomfort and frustration which may accompany the process of change. Coaching does not offer any guarantee of success. Additionally, while psychotherapy may be reimbursable through health insurance policies, Coaching services, at present, are not.
It is understood and agreed to by The Client and The Coach that if either of us recognizes that you, The Client, have a problem that would benefit from psychotherapy, I, The Coach, may refer or direct you to appropriate resources in addition to or in lieu of Coaching. In some situations as a condition of my continuance as your Coach, I may insist that you enter psychotherapy and that I have your consent to discuss matters which concern you with your psychotherapist. It is further understood that, as The Coach, I am not obligated to provide you, The Client, with psychotherapy services.
Similarities Between Coaching and Therapy
The fundamentals of coaching are what distinguish it from therapy. Behavioral Coaches do not diagnose, while therapists determine illnesses and pathologies so they can be clinically treated. Therapists analyze their client’s past as a tool for understanding present behaviors, whereas life coaches simply identify and describe current problematic behaviors so the client can work to modify them. In other words, therapists focus on “why” and coaches work on “how.”
Therapists help clients explore and understand their subconscious and unconscious mind. Their goal in this exploration is deep understanding. Life coaches focus on results and actions. Their goals can be measured with key performance indicators and specific behavioral outcomes and goals.
Therapy and life coaching do share certain traits and skillsets. However, both therapists and coaches work to enable clients to make positive changes in their lives and become more productive. While therapists do diagnose and treat from a healthcare perspective, not all therapy clients are ill; many healthy people seek the services of both therapists and life coaches.
Therapists may at times work with specific results in mind, such as the cessation of a particular problematic behavior.
Despite occasional areas of overlap, however, the work and processes of therapists and life coaches are distinct.
One-on-One sessions will be held at a mutually decided time between the Coach and the Client. All sessions will be booked in the Pacific Daylight Timezone (PDT). Group sessions will last approximately 2 hours, but this length is subject to change based on the number of clients in the session and the needs of the clients. If you do not live in the PDT time zone please use this time zone converter (http://www.thetimezoneconverter.com/) to learn the proper time of your session in your specific time zone.
For group coaching calls, The Coach may use various software tools (Youtube Live, Facebook Live, Zoom, etc.) to conduct the sessions. The coach will send out a link for each specific meeting session. Unless otherwise specified, the coach will record Live Calls and post the recordings in the member's area.
I keep very brief records, noting only that a session occurred on a specific date and time, what interventions happened in session, and the topics we discussed. If you prefer that I keep no records, you must give me a written request to this effect for your file and I will only note that you attended coaching in the record. You have the right to request that I correct any errors in your file. You have the right to request that I make a copy of your file available to any other health care provider at your written request. I also will maintain your records in a secure location that cannot be accessed by anyone else.
The Coach and The Client mutually recognize that they may discuss The Client’s future plans, work affairs, job information, goals, personal information, and other private information. The Coach will not voluntarily communicate The Client's information to a third party. In order to honor and protect the Coach's intellectual properties, The Client expressly agrees not to disclose or communicate any proprietary information about the Coach's practice, materials, or methods to any third parties. The Coach and The Client agree to be bound by this mutual nondisclosure agreement during and after the termination of the Coaching relationship.
It is agreed between The Client, his or her assigns, family and estate and The Coach that any controversy or claim arising out of or relating to The Agreement, or the breach of this agreement, shall be settled by arbitration from an accredited individual or organization with an arbitrator whom we mutually agree upon. The arbitration may occur by telephone.
By clicking "I have read and agree to the terms and conditions of this page", as The Client, acknowledges that you have read the information contained in The Agreement and Informed Consent; and indicates your assent to the terms of The Agreement; and signifies your assurance that you will abide by its terms during our professional Coaching relationship.